How can I apply my 2-year warranty?

To claim your warranty:

  1. Contact us here with photos and a detailed description of the defect.
  2. We’ll review your claim and provide return instructions if needed.
  3. Ship the item to us (if requested). Inspection takes up to 30 days.

If covered by warranty:

  • Receive a free replacement (shipped immediately if in stock).
  • If unavailable, we’ll issue a full refund.

Warranty covers:

  • Manufacturing defects (e.g., seam splits, fabric tears).

Warranty excludes:

  • Damage from wear and tear (e.g., pilling, stretched elastic, minor scratches).
  • Accidental damage or misuse (e.g., tears from improper use).

Out-of-stock items may delay replacements—we’ll notify you of timelines.

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