We’re really sorry about that! We do our best to prevent these issues, but if you’ve received a faulty or damaged item, we’ll make it right.

Please contact our Customer Service Team as soon as possible with:

• Your order number
• The item’s name
• A brief description of the issue (photos help speed things up!)

Once we receive the faulty item, we’ll refund your return shipping costs and send you a replacement as quickly as possible.